The rank scent of ranking

If we want to measure diversity how do we go about it? Typically we identify a set of categories and then sort people, objects, characteristics, situations, etc. into these categories (I’ll leave the issue of how challenging it is to discover useful categories for a future post). It’s a bit like botany or zoology where someone is trying to identify the species to which a plant or animal belongs. This sort of measurement is referred as nominal measurement because you are sorting whatever is being measured into named groups. Names, however, are a bit cumbersome, particularly if we are collecting and sorting a large number of things, and thus we usually assign each of our categories a number. If there are two categories, for example, then perhaps we assign 0 to one of them and 1 to the other. We could, of course, have chosen the opposite assignment, 1 and 0, because the numbers are simply a handy shorthand for our categories and carry no meaning in and of themselves.

This convenience is not without its price, though, as what numbers like 0 and 1 imply for most people is at least an ordinal level of measurement. That is, introducing numbers makes people think in terms of an ordering or ranking of the categories, and, therefore, of the things being classified. And just as 1 is greater than 0, assigning the number 1 to a category suggests that it is better or of greater value than the category which was assigned the number 0. Thus these numbers, utilized only to make data gathering and record keeping simpler, may very well induce the “either/or“ thinking associated with the “if I’m right, you must be wrong” scarcity mentality we are hoping to discourage with our diversity work. The ease with which we slip into 1-0 hierarchical thinking rather than 1-1 egalitarian thinking means that while the intention behind gathering diversity data may be to highlight the variety of equally valuable ways of being that exist, through our use of numbers we may instead be perpetuating the status quo of one-up, one-down inequality.

If we take seriously the analogy with botany and zoology, however, perhaps we can begin to disconnect from the desire to make some of our categories more worthy of respect than the others and begin to see them as unordered labels that signal specialization for different environments. Just like the different beak types Darwin identified among the finch species of the Galapagos, most of our personal characteristics can’t be said to be better or worse in the absence of information about the context in which they are being used. And like plant types, character doesn’t typically have a simple scoring system. Thus let’s avoid the artificial competition of 0-1 hierarchical thinking and strive for 1-1 egalitarian thinking where we focus our energies on creating diverse groups and teams: Being our diverse selves allows us to exploit the environments in which we find ourselves and helps us be best placed to adapt to the ever-changing circumstances that make up modern life. This is the diversity dividend.

Creative Commons License
The Diversity Dividend by Katherine W Hirsh is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

The rank scent of ranking

Telling our whole stories

“[C]onsider the notion of empowerment. It presumes that the organization has the power and benevolently ladles some of it into the waiting bowls of grateful employees.” p. 91

In this quote Dan Pink was describing one of the faulty assumption he sees arising from the use of extrinsic motivational strategies. As I re-read it for this week’s post, though, it struck me that he could also have been talking about identity. A society or a culture is often the arbiter of what labels are available for us to use to define ourselves. Thus rather than growing into our souls, we wait with our bowls outstretched, yearning to hear what aspects of ourselves we can claim and likewise which are not acceptable.

In the organizational case, the prevailing wisdom Pink is challenging is that the individual requires something or someone external to sanction his or her power. In the case of diversity work, a critical misconception we are seeking to overturn is that only the powerful and the privileged have the right to define the options for naming and framing one’s identity. Complying with these externally mandated conventions when defining yourself usually comes at a cost: a cost to self-esteem because it presumes an outsider has the right to be making decisions about your worthiness, and a cost to self-understanding because when we use only the labels approved by others, we must often hide or deny a part of who we are.

With these thoughts and Pink’s quote in mind, consider the following questions:

  • Where have you given away your power to define yourself?
  • What stories about who you are do you struggle to tell due to a dearth of appropriate language?
  • Where is the currently acceptable terminology marginalizing key parts of your identity while perhaps empowering other aspects that you see as only incidental?

Your whole story deserves to be told and thus diversity work needs to include striving to create environments where intrinsic sources of power and motivation are brought to the fore. In such environments, the only permission you need to be yourself is from yourself. When you can embrace who you are and use that definition to build self-esteem, self-compassion and self-respect, you are able tap into your deepest sources of power — self-awareness and self-trust.

 


Pink, Daniel. (2009). Drive: The surprising truth about what motivates us. NY: Riverhead.

 

Creative Commons License
The Diversity Dividend by Katherine W Hirsh is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Telling our whole stories